一般報價有效期為 24 小時。超過期限後，商品價格、優惠及匯率須重新確認。Quotes are generally valid for 24 hours. After that, product prices, offers and exchange rates must be reconfirmed.

確認付款後開始安排購買。一經成功代購，一般不能取消或更改。商品尚未購買時會按實際情況協助，但不保證可以取消。Purchasing is arranged after payment confirmation. Once a purchase is successful, cancellation or changes are generally unavailable. If the item has not been purchased, we will review your request, but cancellation is not guaranteed.

如賣家缺貨、取消訂單或其他原因導致未能成功購買，我們會聯絡客戶，按實際情況安排後續處理。If an item cannot be purchased because of stock shortages, seller cancellation or other reasons, we will contact you to arrange the next steps according to the circumstances.

非商品本身問題一般不設退換貨。如收到錯貨、缺件或明顯損壞，請於收貨後盡快聯絡我們，並提供照片或影片。我們會協助向原商戶或賣家查詢，最終安排按照原商戶或平台政策處理。Returns and exchanges are generally unavailable for reasons unrelated to a product issue. If you receive an incorrect item, missing items or obvious damage, contact us as soon as possible with photos or video. We will help raise the issue with the original seller; the final arrangement follows the seller or platform policy.